Gorgias

gorgias.com/

Gorgias is a conversational AI helpdesk built for ecommerce, combining an AI agent, support inbox, and sales engagement into one system aimed specifically at Shopify brands. Its hero line - 'Conversations that drive revenue, not just resolutions' - reframes support tickets as sales opportunities, and the page backs it with pointed figures: 40% of Shopify brands as customers, $500M+ in revenue attributed to conversations through the platform, and a claimed 60% automation rate for support inquiries. It runs a named '50 in 50 program' pitching 50% automation within 50 days, and links out to its own public 'AI Agent Benchmark,' using third-party-style evaluation as a trust signal rather than only customer logos and testimonials.

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The Conversational AI platform for Ecommerce | Gorgias

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Updated

Sep 22, 2026

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