Giga

giga.ai/

Giga builds AI support agents designed to autonomously improve a company's own support metrics over time, framed less as a cost-cutting tool and more around time reclaimed: "Life's too short to waste time manually moving metrics." The homepage structures its pitch around a three-part cycle — Build, Observe, Improve — emphasizing that the agent adjusts itself rather than requiring manual retraining. It gives DoorDash individual spotlight treatment among its customer logos, citing a 90%+ resolve rate and framing the client's own scale ("nearly 50 million people each month") as part of the proof. Other specifics include support for 99 languages and a stated ceiling of up to 98% agent performance in tech and software verticals, backed by SOC 2, ISO 42001, and ISO 27001 certifications.

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Sales & Support

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Meta title

Giga — AI support agents that improve your metrics

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Updated

Sep 22, 2026