Incident

incident.io/

incident.io is an AI-assisted incident management platform covering on-call scheduling, root cause investigation, incident response coordination, and customer status pages in one system, built around an internal model it calls Nexus. The headline "With great product, comes great reliability" sits above a customer carousel featuring Netflix, Etsy, and Zendesk, with Zendesk's case study citing rollout across 1,200+ engineers. Each of the platform's four modules gets its own dedicated section paired with a customer quote rather than being listed together as generic features. The closing section header, "So good, you'll break things on purpose," is a distinctly playful sign-off for a product built around outages.

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Meta title

AI software reliability platform | incident.io

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6

Updated

Sep 22, 2026