Gradient-labs

gradient-labs.ai/

Gradient Labs builds specialist AI agents for financial services operations - specifically lending, disputes, and know-your-customer verification - paired with a platform to run the processes between those handoffs. Its hero copy, 'We handle what others hand off,' positions it against tools that only manage automation at the edges. The site backs this with per-customer figures rather than averages: Yonder's dispute cycle sped up 150%, Zego's agents scored 16% higher on customer satisfaction than human staff, and SteadyPay reached a 60% success rate on collection calls. It also lists specific regulatory coverage (FCA, GDPR, PSD2, EU AI Act) and states that one customer's agent, Plum, was set up in 30 minutes - an unusually concrete claim about deployment speed for enterprise financial software.

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Gradient Labs | AI for Customer Operations in Finance

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Updated

Sep 22, 2026

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