Chatwoot

chatwoot.com/

Chatwoot is an open-source customer support platform — pitched as an Intercom/Zendesk alternative — combining an omnichannel help desk, an AI assistant called Captain, and a knowledge base, available either self-hosted or cloud. It leads with concrete adoption figures rather than adjectives: a 4.5+ G2 rating, 25,000 GitHub stars, and 15,000+ business customers. Its open-source positioning is stated plainly ("Proudly open source — host on your own infrastructure and own your data"), and the page demonstrates the Captain AI assistant through an actual sample dialogue rather than a static screenshot, alongside investor logos for Y Combinator and Goat Capital in the footer.

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Chatwoot: AI-powered, open-source customer support platform. Self-host or cloud. Alternative to Intercom & Zendesk.

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Updated

Sep 22, 2026